We are excited to get your order to you and enjoy a reputation for speedy service!
We use a door-to-door courier service at a flat rate of R100. All orders to the value of R500 or more qualify for free delivery! (Please choose the “free shipping” option on checking out.) Please look out for our free shipping specials which we run from time to time!
When placing an order, please supply a physical address where someone will be available to accept the parcel during normal business hours. Orders close at 12 noon Monday to Thursday, and 11am on Fridays. Orders received before closing time will be dispatched the same afternoon. Orders received after closing time will be processed the following day.
Please allow 1-3 working days for delivery to major cities, and 2-4 working days for delivery to outlying areas. Please note that there may be disruptions to delivery services that are beyond our control, we urge you to please plan orders in advance with ample time for delivery. We cannot guarantee overnight delivery.
If you are paying via EFT, please ensure that you email proof of payment to email@example.com so that we can begin processing your order swiftly. Please use your order number and name as a reference when making payment.
If you are in the Durban area, we now have a collection point in central Hillcrest for free collection. Please contact us for further information.
INTERNATIONAL ORDERS: International orders are most welcome! Payment may be made via PayPal and we will ship your order via FedEx or DHL. Please email us on firstname.lastname@example.org should you require further information.